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The allowance factor is computed by adding one to PFD (personal time,fatigue,and unavoidable delays) when the allowance is based on what?


A) normal time
B) the performance rating factor
C) job time
D) time worked
E) standard time

F) None of the above
G) All of the above

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Having waiters cook and having the cooks wait on tables is an example of ______________.


A) job enlargement
B) job rotation
C) job enrichment
D) job involvement
E) job enhancement

F) B) and E)
G) A) and B)

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If OT = the mean observed time,PRF = the performance rating factor,F = the frequency of occurrence,and PFD = the percentage allowance based on time worked,the formula to compute the standard time is (OT)(PRF)(F).

A) True
B) False

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What is the effect of an increase in the desired confidence level on the number of observations necessary in a time study?


A) increases
B) decreases
C) unchanged
D) may increase or decrease
E) impossible to say

F) B) and C)
G) C) and D)

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Which of the following issues would best be handled by a special-purpose team?


A) A machine on the shop floor occasionally malfunctions.
B) Particular items in a warehouse are difficult to find.
C) A proposal has been made to switch from rail to truck for both transporting incoming parts and product distribution.
D) Customers are complaining that they get charged twice for their purchases.
E) Forklifts have difficulty moving material in the factory because there is too much congestion in the aisles.

F) A) and C)
G) D) and E)

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The challenge with behavioral feasibility is to design a job ____________ and that adds value.


A) that is socially acceptable
B) that will not get the worker in trouble
C) without doing something that is morally wrong
D) that the worker feels good about doing
E) fits in with the norms of society

F) A) and E)
G) B) and E)

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Part of the operations strategy is designing a work system that:


A) is easy to build.
B) provides an appropriate risk/reward structure.
C) provides the structure for the productivity of the company.
D) provides a structure for the HR recruiting function.
E) provides the structure for determining the company objectives.

F) A) and D)
G) None of the above

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The table containing the Learning Curve Coefficients allows one to calculate both the time it should take to build the nth unit as well as the total production time required to build the entire production run when the nth unit is the last one completed.

A) True
B) False

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The standard time is the time it should take a qualified operator,working at a sustainable pace and using the appropriate tools and process,to do the job.

A) True
B) False

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Studying the detailed process for doing a job is called ___________________.

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If OT = the mean observed time,PRF = the performance rating factor,F = the frequency of occurrence,and PFD = the percentage allowance based on time worked,what is the formula to compute the normal time?


A) (OT) (PRF) (F)
B) (OT) (PRF) (F) (1 + PFD)
C) (OT) (PRF) (F) / (1 - PFD)
D) (OT) (PRF) / (F)
E) (OT) (PRF) (F) / (1 + PFD)

F) B) and C)
G) C) and D)

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The first unit of a product took 400 hours to complete.If an 80% learning curve is expected,how long will it take to complete the first 18 units?


A) 157.6 hours
B) 163.8 hours
C) 400.0 hours
D) 3886.4 hours
E) 7200.0 hours

F) B) and C)
G) B) and E)

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In a time study,personal time,fatigue,and unavoidable delays (PFD) during the typical work day are accounted for in what?


A) the normal time
B) an allowance factor
C) the performance rating
D) how the work elements are defined
E) costs

F) C) and E)
G) A) and E)

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Which two are sustainability practices in work system design?


A) environmental and social
B) social and ecosystem
C) industrial and agriculture
D) development and environment
E) industrial and social

F) B) and D)
G) All of the above

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For each work element in the time study,multiplying the mean observed time by the performance rating factor by the frequency of occurrence results in what?


A) the normal time for the element
B) the average observed time for the element
C) the standard time for the element
D) the average delay for the element
E) the standard time for the job

F) C) and E)
G) A) and D)

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Which of the following is not characteristic of time?based compensation systems?


A) wages are easily calculated
B) employees know what they will get in their regular paycheck
C) simplicity
D) normally used when measuring output per employee is not applicable
E) lower cost per unit than output?based systems

F) A) and E)
G) A) and D)

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Discuss how job design is related to the supply chain.

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Every member of the supply cha...

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When performing a time study,the analyst converts the observed time into the time an "average" worker would require working at an acceptable pace by using which of the following?


A) allowance factor
B) mean time modulation
C) methods analysis
D) performance rating factor
E) analysis of efficiency

F) C) and E)
G) All of the above

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The steps involved in a time study include all except which of the following?


A) Break the job into easily recognizable units.
B) Determine the probability distribution that best fits the observed times.
C) Calculate the number of cycles you must observe.
D) Time each element,record the times,and rate the worker's performance.
E) Tell the worker whose job you will be studying.

F) A) and C)
G) None of the above

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A company's accepted time studies are stored in a(n) ____________ for possible future use.


A) file cabinet
B) time study vault
C) warehouse
D) jar
E) elemental time database

F) D) and E)
G) B) and C)

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