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A(n) _____ captures, stores, processes, and displays information in a topographical context, such as showing the location of all streetlights on a map. ​


A) executive information system
B) electronic meeting system
C) group support system
D) geographic information system

E) C) and D)
F) B) and C)

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Unstructured decisions are often used in computer configuration.

A) True
B) False

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A(n) _____ is a branch of decision support systems (DSSs) that gives managers easy access to internal and external data and typically includes drill-down features and a digital dashboard for examining and analyzing information. ​


A) group support system
B) executive information system
C) electronic meeting system
D) geographic information system

E) C) and D)
F) A) and C)

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Describe the tasks and data management operations performed by a geographic information system (GIS).

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Answers will vary.A GIS can perform the ...

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The _____ component of a decision support system (DSS) enables the DSS to perform analysis operations on the information stored in the system. ​


A) model base
B) user interface
C) database
D) DSS engine

E) B) and C)
F) All of the above

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Identify a true statement about unstructured decisions.


A) They are heavily influenced by the decision maker's intuitions.
B) They involve programmable tasks.
C) They have a standard operating procedure.
D) They are well supported by information technology.

E) B) and C)
F) A) and D)

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For a(n) _____ to be useful, it should collect data related to an organization's critical success factors-issues that make or break a business.


A) executive information system
B) decision support system
C) group support system
D) geographic information system

E) B) and C)
F) A) and B)

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In the context of defining the objectives and benefits of a management support system (MSS) , which of the following is an intangible benefit?


A) Increasing profits
B) Increasing demand
C) Improving customer service
D) Improving the organization's revenue

E) None of the above
F) B) and C)

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Identify a disadvantage of group support systems (GSSs) .


A) Unnecessary meetings
B) Decreased on-site interaction
C) Increased stress levels
D) Lack of cooperation

E) B) and C)
F) C) and D)

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Information technologies are a major support tool for making unstructured decisions.

A) True
B) False

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The technical designer focuses on how data should be stored in a decision support system (DSS).

A) True
B) False

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Group support systems (GSSs) are advantageous because:


A) they give decision makers more time to talk with one another and solve problems.
B) they solve security problems faced by other communication systems.
C) they reduce the possibility of scheduling more meetings than necessary.
D) they aid nonverbal communication.

E) A) and B)
F) A) and C)

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In a decision support system (DSS) , decisions about the type of file structure to be used are taken by the _____.


A) technical designer
B) managerial designer
C) model designer
D) database designer

E) All of the above
F) C) and D)

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A(n) _____ uses spatial and nonspatial data and specialized techniques for storing coordinates of networks of lines (roads, rivers, streets) and reporting zones (zip codes, cities, counties, states) .


A) group support system
B) geographic information system
C) executive information system
D) electronic meeting system

E) A) and D)
F) A) and C)

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List three modules of an executive information system (EIS).

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Answers will vary.EISs are generally des...

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_____ uses the geographic information system (GIS) application to dispatch personnel and equipment to crime and fire locations.


A) Transportation and logistics
B) Urban planning
C) Government
D) Insurance

E) B) and D)
F) B) and C)

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Identify a true statement about group support systems (GSSs) .


A) Increasing collaboration improves the effectiveness of decision makers.
B) Textual data is transmitted faster than verbal data.
C) Arranging many GSS sessions is difficult because of low cost efficiency.
D) GSS sessions transmit data within a secure network.

E) B) and C)
F) A) and B)

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The _____ of an executive information system (EIS) is responsible for managing data access.


A) administrative module
B) builder module
C) tracking module
D) runtime module

E) A) and D)
F) None of the above

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_____ are programs that carry out repetitive tasks and can be programmed to make decisions based on specified conditions.


A) Intelligent agents
B) Cyclic trackers
C) Data stabilizers
D) Sequential recorders

E) B) and C)
F) A) and D)

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A(n) _____ is a system that performs tasks similar to a database management system (DBMS) . ​


A) decision support system
B) model base management system
C) electronic meeting system
D) geographic information system

E) A) and C)
F) None of the above

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